Contact & Support
The Pro Station is a product operated by Gigamajig Inc.
Effective date: July 26, 2026 · Last updated: September 2, 2026 · Version 1.1
Legal operator
Product / service: The Pro Station
Mailing address
Lake Orion, MI 48359
Support inquiries are typically answered within one to two business days. Formal support hours will be posted here once established.
Who handles what
- The Pro Station handles: platform and payment-area technical issues, payment-connection setup problems, payment status visibility, integration troubleshooting, and pointing you to your payment provider when the next step has to happen there.
- The connected business handles: its own products and services, fulfillment, its own refunds and cancellations, and its own customer disputes.
If we cannot resolve something because it requires action inside a payment provider's system, we will say so and tell you where to go. We cannot act inside another business's payment account.
Where to send your question
Pro Station account / platform support — questions about your Pro Station account, your website, logging in, or the platform itself.
→ Email [email protected] or call (947) 886-8638.
A purchase from a client business — if you bought a product or service from one of the businesses that use The Pro Station, that business is the merchant of record.
→ Contact that business directly. The Pro Station cannot access or act on another business's transactions.
Refund or cancellation requests — for a purchase from a client business, contact that business. For a fee you paid to Gigamajig Inc. for the Pro Station product or setup, contact us.
→ See our Refund & Cancellation Policy.
Payment-provider issues — disputes, chargebacks, and payouts are handled by Stripe or PayPal through the connected business's own dashboard.
→ See our Dispute & Chargeback Guidance. For a platform display issue, email us.